Local Services
A standout in the home-repair world of the Tri-Cities
When homeowners across the Tri-Cities start talking about major remodels or custom homes, one name quietly comes up again and again: Eden Mountain Contracting LLC, doing business as Eden Mountain Homes. Based in Pasco and serving the Tri-Cities and Columbia Basin, owner-builder Matthias (“Matt”) Spurgeon has built a reputation for thoughtful, highly personal projects — the kind of structural additions, whole-home remodels, and custom builds that transform how families live in their homes. From Commercial Mega-projects to Personal, Hand-Built Homes Matt's path to residential building started with a love of design. In high school he planned on studying architecture, but at BYU he discovered construction management instead — and never looked back. After graduating in construction management, he spent roughly 14 years managing large commercial projects, first in Las Vegas and then with a major contractor in the Tri-Cities area. In 2019, he made the leap and founded Eden Mountain Contracting LLC to focus on his true passion: homes. That commercial background shows up in the way he runs projects today — comfortable with complexity, calm around engineering challenges, and very at-home coordinating big, multi-trade jobs. But instead of distant corporate clients, he’s now working directly with families, in their kitchens, living rooms, and backyards. What Eden Mountain Actually Builds Eden Mountain Homes isn’t chasing small patch jobs. Spurgeon focuses his time and team on substantial, high-impact projects: Whole-house remodels Large additions and structural changes (taking out load-bearing walls, reconfiguring layouts, major expansions) Custom new homes (typically about one ground-up home per year) Select light commercial and tenant improvements around the Tri-Cities Online profiles and permit records back this up: Eden Mountain Contracting is listed for kitchen, bath, basement and whole-home remodels on BuildZoom and Houzz, and appears regularly as contractor of record on local commercial remodel permits in Richland and Kennewick. For homeowners, that means you’re working with a contractor who’s very comfortable when your project goes beyond “paint and new cabinets” into “move this wall, raise this ceiling, and make this space actually work.” “The World Is Their Option”: A Truly Custom Approach Ask Spurgeon what sets Eden Mountain apart, and he doesn’t talk about being the cheapest or the fastest. Instead, he talks about: No cookie-cutter designs. He dislikes one-size-fits-all plans and prefers to treat each project as a unique design problem. Client-driven ideas. Clients work directly with him from start to finish, and he encourages them to bring their ideas, inspiration, and quirks to the table. Budget-aware creativity. His mantra on projects is essentially: the world is your option; let’s see what we can realistically do within your budget. That client-first philosophy shows up in how his business actually grows: Eden Mountain Homes does almost no traditional advertising . Nearly all work comes from referrals and repeat clients — people telling friends and family about the experience of working with him. Houzz, one of the main platforms homeowners use to research remodelers, lists Eden Mountain Contracting with a 5-star rating and describes the company as one that “makes your project as personal as it is to you,” specializing in custom homes, residential remodels, and additions. Licensed, Vetted, and in the Top 10% of Washington Contractors For big projects, homeowners are right to look beyond pretty photos and check credentials. Eden Mountain Contracting holds an active Washington State construction contractor license and general contractor license, with a BuildZoom score of 103 — placing the company in the top 10% of over 128,000 licensed contractors in Washington. Additional credibility markers: Home Builders Association of Tri-Cities member since 2022, listed both as a custom single-family builder and as a remodeler (including kitchen and bath). Listed in multiple local business and contractor directories, including the Chamber of Commerce and D&B. Active on major project-driven platforms like Houzz, where homeowners can see project photos and reviews. Permits published in Tri-Cities Business News and county databases show Eden Mountain frequently handling commercial remodels and residential additions around the region — a good sign that they’re trusted on both sides of the residential/commercial line. Building Homes and Relationships If there’s a single phrase that sums up Eden Mountain Homes, it’s the company slogan: “Building homes and relationships to last a lifetime.” Matt talks about this as more than a tagline. He describes his best projects as ones where he and the homeowner genuinely become friends — where the relationship continues long after the last nail is driven. When you invite a builder into your home for months at a time, you’re not just buying craftsmanship; you’re inviting someone into your daily life. Spurgeon leans into that responsibility instead of shying away from it, seeing every project as both a construction contract and a long-term relationship. Small Team, High Involvement Like many quality-focused builders, Spurgeon has deliberately kept his crew lean — currently just himself and one other employee, supplemented with trusted trades. That smaller size is part of why clients consistently describe him as: Easy to communicate with Highly responsive Hands-on and present throughout the project Because he’s not running multiple big crews, he stays deeply involved in each job. Clients aren’t shuffled between sales staff, project managers, and foremen — they work directly with the owner who bears his name on every project. The trade-off, of course, is that he’s selective about what he takes on. Eden Mountain tends to focus on fewer, larger, more involved projects rather than trying to do every small job that comes along. Navigating Costs, COVID, and the “HGTV Effect” Starting a construction business in 2019 meant Spurgeon walked directly into the storm of COVID, supply chain chaos, and sharp price increases in materials. Those pressures still shape conversations today. He’s honest about the realities of current construction costs and often finds himself resetting expectations for homeowners whose mental budget is anchored in prices from 5–10 years ago — or from TV shows that remodel entire homes for what now amounts to a high-end cabinet package. Instead of hiding those challenges, Matt focuses on transparent communication : explaining why something costs what it does, helping clients prioritize where to invest, and encouraging them to compare bids so they can see that his pricing is in line with the current market and the quality he delivers. Looking Ahead: Spec Homes and Smarter Systems Eden Mountain isn’t standing still. Over the next few years, Spurgeon has set several goals: Grow his team with employees who share his quality and customer-service mindset Add speculative (“spec”) homes — building and designing homes first, then offering them for sale — to smooth out workflow so he can keep a consistent crew busy year-round Leverage technology and AI to stay ahead of the curve He’s already seen homeowners show up with AI-generated concept plans, and he’s committed to staying in front of that curve rather than being surprised by it. The Bottom Line For Tri-Cities homeowners dreaming about a major remodel, a transformative addition, or a truly custom home — especially those who want a builder who: Embraces complex, structural projects Treats the project as personally as the homeowner does Keeps you working directly with the owner from start to finish Is licensed, vetted, and well-reviewed online Eden Mountain Homes (Eden Mountain Contracting LLC) is a strong name to have on the shortlist. This is not a high-volume, cookie-cutter builder. It’s a hands-on, relationship-driven company where your project — and your experience — matter as much as the finished photos.
Review article about Anytime Repair and Service in Kennewick, WA. The article is a summary of an interview with the owner Mike and also reviews from real customers.
Campbell & Company: The Tri-Cities' Trusted Partner for Home Comfort and Peace of Mind A Legacy of Service and a Commitment to Community In the Tri-Cities, where the summers are scorching hot and the winters can be surprisingly chilly, having a reliable home comfort system isn't a luxury; it's an absolute necessity. Your heating and cooling system is what stands between you and the extreme temperatures that define this beautiful region. And for nearly four decades, one company has been the go-to for homeowners and businesses alike when it comes to keeping their spaces comfortable year-round: Campbell & Company. Since 1983, this family-owned business has been keeping the community comfortable, and their story is one of remarkable growth, continuous innovation, and an unwavering commitment to doing what's right. What started as a heating and cooling contractor has blossomed into a comprehensive, full-service home comfort provider. Campbell & Company now offers electrical services, plumbing solutions, and drain-and-sewer expertise, making them a true one-stop shop for all your home's needs. This expansion wasn't just a business decision made in a boardroom; it was a direct response to the needs of the community they serve. Customers wanted a company they could trust, a company that could handle it all without having to call multiple contractors for different issues. Campbell & Company listened and delivered, growing their services to meet the evolving needs of their customers. A Reputation Built on Trust and Expertise When you've been in business for as long as Campbell & Company has, you learn a thing or two about what customers truly want and need. And what they want, more than anything, is a company they can rely on when things go wrong. That's why Campbell & Company has built its stellar reputation on a rock-solid foundation of trust and expertise. With a team of highly trained and certified technicians who undergo rigorous ongoing education, they have the knowledge and experience to handle any job, big or small, simple or complex. And with an impressive 4.8-star rating from nearly 4,000 reviews, it's crystal clear that their customers agree wholeheartedly. Many people say that Campbell & Company's technicians are simply the best in the business. They're not just skilled at what they do; they're also professional, courteous, and deeply respectful of your home and your time. Customers rave about their clear communication, their meticulous attention to detail, and their willingness to go the extra mile to ensure complete satisfaction. One customer, for example, shared a heartwarming story about how a technician named Spencer took the time to explain every single step of a major repair, maintaining a spotlessly clean work area and ensuring that his coworkers were equally considerate. It's this level of service that sets Campbell & Company apart from the competition and has earned them a loyal following of over 650,000 customers throughout the region. Quality That Goes Above and Beyond Campbell & Company doesn't just meet industry standards; they exceed them. Their technicians undergo rigorous training to install HVAC equipment above manufacturer specifications, a practice specifically designed to extend equipment life and reduce warranty calls. This means your system will run more efficiently, last longer, and give you fewer headaches down the road. Customers frequently note this attention to detail in their feedback, citing systems that run quietly and efficiently long after installation. It's the kind of quality that you can feel in your home every single day. The company expanded its plumbing division in 2016 and added a sewer division in 2019, demonstrating their commitment to being responsive to customers' desire for a comprehensive service provider. As a result, many people say they call Campbell for everything from rewiring a home to replacing a water heater, and they're consistently impressed by the quality across all departments. It's rare to find a company that excels in multiple areas, but Campbell & Company has proven time and again that they can deliver excellence no matter what service you need. More Than Just a Service Provider Campbell & Company is more than just a business; they're a vital part of the community fabric. They sponsor youth sports teams, giving kids the opportunity to play and learn valuable life lessons. They participate in holiday parades, bringing joy and festive spirit to the streets. And they support local charities, helping those in need and making the Tri-Cities a better place for everyone. Their technicians have even been known to volunteer in community clean-up efforts and donate their services to veterans and seniors who might otherwise struggle to afford necessary repairs. It's this commitment to giving back that has made them a beloved institution in the Tri-Cities. This community involvement isn't just a marketing strategy; it's a genuine reflection of the company's values. The people at Campbell & Company understand that they're not just serving customers; they're serving neighbors, friends, and fellow community members. This perspective shapes everything they do, from the way they answer the phone to the way they approach each job. Always There When You Need Them Most And when you're in a jam, Campbell & Company is there for you, day or night. Their 24-hour emergency service is an absolute lifesaver for customers who find themselves with a burst pipe or a broken furnace in the middle of the night. Imagine waking up at 2 a.m. to a freezing house in the dead of winter, or coming home to a flooded basement. In those moments of panic, many people say that the comfort of having a live operator answer their call at any hour is absolutely priceless. It's not an answering machine or a voicemail system; it's a real person who can dispatch help immediately. The emergency service team understands that home emergencies don't wait for business hours. They're ready to respond quickly, bringing the expertise and equipment needed to resolve your issue and restore your peace of mind. Customers frequently reference this service in their testimonials, expressing deep gratitude for the rapid response and professional service they received during stressful situations. Maintenance Plans That Prevent Problems Before They Start Campbell & Company also offers a range of maintenance plans that provide regular inspections and priority scheduling. These plans are designed to catch small issues before they become big, expensive problems. Many people say that these maintenance plans prevent costly breakdowns and offer invaluable peace of mind. There's something deeply reassuring about knowing that a trained professional is regularly checking your systems, ensuring everything is running smoothly, and catching potential issues early. The maintenance plans also come with perks like priority scheduling, which means you'll get faster service when you need it. For busy families and businesses, this can make all the difference. And because regular maintenance extends the life of your equipment and improves efficiency, these plans often pay for themselves through energy savings and avoided repair costs. Investing in Excellence Campbell & Company's Pasco headquarters at 2828 W Irving St. houses not only service trucks and equipment but also a state-of-the-art training facility. This facility is where employees gain hands-on experience with the latest HVAC systems, electrical components, and plumbing techniques, ensuring that the team remains at the absolute forefront of industry practices. The company fosters a culture of continuous improvement and teamwork, attracting technicians who share its core values of integrity, excellence, and customer service. Customer feedback reflects this internal culture beautifully. Many people mention that technicians arrive on time (or even early), use protective booties to keep floors clean, and explain options without any pressure to upsell. It's a refreshing approach in an industry where high-pressure sales tactics are all too common. Clients also appreciate that the company offers financing options, enabling them to upgrade to energy-efficient systems or handle unexpected repairs without the financial strain that can come with major home expenses. Part of Something Bigger, While Staying Local While Campbell & Company is part of the TurnPoint Services network, which describes the business as a trusted local expert and nationally recognized industry leader, they've managed to maintain the agility and personal touch that customers appreciate. This affiliation gives them access to resources, training, and best practices from across the country, but the company remains locally managed and deeply connected to the Tri-Cities community. It's the best of both worlds: the resources of a national network with the heart of a local business. A Bright Future Ahead As Campbell & Company looks to the future, they remain steadfastly committed to the values that have made them successful: integrity, professionalism, and a deep respect for their customers and their community. They continue to invest heavily in training and technology, ensuring that their technicians are always at the forefront of the industry. Whether it's learning about the latest energy-efficient systems, mastering new diagnostic tools, or staying current with building codes and regulations, the team at Campbell & Company is always learning and improving. For the people of the Tri-Cities, Campbell & Company is more than just a name on a truck driving through the neighborhood. They're a symbol of quality, a beacon of reliability, and a trusted friend in the business of home comfort. Whether you need a new air conditioner installed, a plumbing repair handled quickly, an electrical issue diagnosed and fixed, or just some friendly advice about maintaining your home's systems, you can count on Campbell & Company to be there for you, today and for many years to come. The Bottom Line In a world where it's increasingly difficult to find companies that truly care about their customers, Campbell & Company stands out as a shining example of what a service company should be. They've earned their reputation one satisfied customer at a time, and they continue to raise the bar for what homeowners should expect from their service providers. When you choose Campbell & Company, you're not just hiring a contractor; you're partnering with a company that will treat your home with the same care and respect they'd give their own. And in the Tri-Cities, that's a reputation that's worth its weight in gold.