Privacy Policy

Tri-Cities Business Reviews ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.


1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter or SMS notifications
  • Submit a review or comment
  • Contact us directly
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number (for SMS notifications)
  • Postal address
  • Username and password
  • Profile information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Process and manage your account
  • Send you business reviews and updates about local businesses in the Tri-Cities area
  • Send SMS notifications about new reviews, featured businesses, and community updates (only if you opt-in)
  • Respond to your comments, questions, and customer service requests
  • Send you marketing and promotional communications (with your consent)
  • Analyze usage patterns to improve our website and services
  • Prevent fraudulent activity and ensure the security of our services
  • Comply with legal obligations

3. SMS/Text Messaging Program

If you opt-in to receive SMS messages from us:

  • You will receive text messages with business reviews, local updates, and promotional content related to Tri-Cities businesses
  • Message frequency varies but will not exceed 10 messages per month
  • Message and data rates may apply based on your mobile carrier's plan
  • You can opt-out at any time by texting STOP to our messaging number
  • For help, text HELP to our messaging number or contact us at the information provided below
  • We do not share your phone number with third parties for their marketing purposes
  • Carriers are not liable for delayed or undelivered messages

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, email delivery, SMS messaging, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent for SMS messages or marketing communications at any time
  • Opt-out of SMS messages by texting STOP
  • Unsubscribe from email communications using the link in our emails

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.


9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.


11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Tri-Cities Local Reviews
Email: privacy@tricitieslocal.com
Phone: (509) 555-0123
Address: [Your Business Address], Tri-Cities, WA

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.