Real Estate Business Reviews
When homeowners across the Tri-Cities start talking about major remodels or custom homes, one name quietly comes up again and again: Eden Mountain Contracting LLC, doing business as Eden Mountain Homes. Based in Pasco and serving the Tri-Cities and Columbia Basin, owner-builder Matthias (“Matt”) Spurgeon has built a reputation for thoughtful, highly personal projects — the kind of structural additions, whole-home remodels, and custom builds that transform how families live in their homes. From Commercial Mega-projects to Personal, Hand-Built Homes Matt's path to residential building started with a love of design. In high school he planned on studying architecture, but at BYU he discovered construction management instead — and never looked back. After graduating in construction management, he spent roughly 14 years managing large commercial projects, first in Las Vegas and then with a major contractor in the Tri-Cities area. In 2019, he made the leap and founded Eden Mountain Contracting LLC to focus on his true passion: homes. That commercial background shows up in the way he runs projects today — comfortable with complexity, calm around engineering challenges, and very at-home coordinating big, multi-trade jobs. But instead of distant corporate clients, he’s now working directly with families, in their kitchens, living rooms, and backyards. What Eden Mountain Actually Builds Eden Mountain Homes isn’t chasing small patch jobs. Spurgeon focuses his time and team on substantial, high-impact projects: Whole-house remodels Large additions and structural changes (taking out load-bearing walls, reconfiguring layouts, major expansions) Custom new homes (typically about one ground-up home per year) Select light commercial and tenant improvements around the Tri-Cities Online profiles and permit records back this up: Eden Mountain Contracting is listed for kitchen, bath, basement and whole-home remodels on BuildZoom and Houzz, and appears regularly as contractor of record on local commercial remodel permits in Richland and Kennewick. For homeowners, that means you’re working with a contractor who’s very comfortable when your project goes beyond “paint and new cabinets” into “move this wall, raise this ceiling, and make this space actually work.” “The World Is Their Option”: A Truly Custom Approach Ask Spurgeon what sets Eden Mountain apart, and he doesn’t talk about being the cheapest or the fastest. Instead, he talks about: No cookie-cutter designs. He dislikes one-size-fits-all plans and prefers to treat each project as a unique design problem. Client-driven ideas. Clients work directly with him from start to finish, and he encourages them to bring their ideas, inspiration, and quirks to the table. Budget-aware creativity. His mantra on projects is essentially: the world is your option; let’s see what we can realistically do within your budget. That client-first philosophy shows up in how his business actually grows: Eden Mountain Homes does almost no traditional advertising . Nearly all work comes from referrals and repeat clients — people telling friends and family about the experience of working with him. Houzz, one of the main platforms homeowners use to research remodelers, lists Eden Mountain Contracting with a 5-star rating and describes the company as one that “makes your project as personal as it is to you,” specializing in custom homes, residential remodels, and additions. Licensed, Vetted, and in the Top 10% of Washington Contractors For big projects, homeowners are right to look beyond pretty photos and check credentials. Eden Mountain Contracting holds an active Washington State construction contractor license and general contractor license, with a BuildZoom score of 103 — placing the company in the top 10% of over 128,000 licensed contractors in Washington. Additional credibility markers: Home Builders Association of Tri-Cities member since 2022, listed both as a custom single-family builder and as a remodeler (including kitchen and bath). Listed in multiple local business and contractor directories, including the Chamber of Commerce and D&B. Active on major project-driven platforms like Houzz, where homeowners can see project photos and reviews. Permits published in Tri-Cities Business News and county databases show Eden Mountain frequently handling commercial remodels and residential additions around the region — a good sign that they’re trusted on both sides of the residential/commercial line. Building Homes and Relationships If there’s a single phrase that sums up Eden Mountain Homes, it’s the company slogan: “Building homes and relationships to last a lifetime.” Matt talks about this as more than a tagline. He describes his best projects as ones where he and the homeowner genuinely become friends — where the relationship continues long after the last nail is driven. When you invite a builder into your home for months at a time, you’re not just buying craftsmanship; you’re inviting someone into your daily life. Spurgeon leans into that responsibility instead of shying away from it, seeing every project as both a construction contract and a long-term relationship. Small Team, High Involvement Like many quality-focused builders, Spurgeon has deliberately kept his crew lean — currently just himself and one other employee, supplemented with trusted trades. That smaller size is part of why clients consistently describe him as: Easy to communicate with Highly responsive Hands-on and present throughout the project Because he’s not running multiple big crews, he stays deeply involved in each job. Clients aren’t shuffled between sales staff, project managers, and foremen — they work directly with the owner who bears his name on every project. The trade-off, of course, is that he’s selective about what he takes on. Eden Mountain tends to focus on fewer, larger, more involved projects rather than trying to do every small job that comes along. Navigating Costs, COVID, and the “HGTV Effect” Starting a construction business in 2019 meant Spurgeon walked directly into the storm of COVID, supply chain chaos, and sharp price increases in materials. Those pressures still shape conversations today. He’s honest about the realities of current construction costs and often finds himself resetting expectations for homeowners whose mental budget is anchored in prices from 5–10 years ago — or from TV shows that remodel entire homes for what now amounts to a high-end cabinet package. Instead of hiding those challenges, Matt focuses on transparent communication : explaining why something costs what it does, helping clients prioritize where to invest, and encouraging them to compare bids so they can see that his pricing is in line with the current market and the quality he delivers. Looking Ahead: Spec Homes and Smarter Systems Eden Mountain isn’t standing still. Over the next few years, Spurgeon has set several goals: Grow his team with employees who share his quality and customer-service mindset Add speculative (“spec”) homes — building and designing homes first, then offering them for sale — to smooth out workflow so he can keep a consistent crew busy year-round Leverage technology and AI to stay ahead of the curve He’s already seen homeowners show up with AI-generated concept plans, and he’s committed to staying in front of that curve rather than being surprised by it. The Bottom Line For Tri-Cities homeowners dreaming about a major remodel, a transformative addition, or a truly custom home — especially those who want a builder who: Embraces complex, structural projects Treats the project as personally as the homeowner does Keeps you working directly with the owner from start to finish Is licensed, vetted, and well-reviewed online Eden Mountain Homes (Eden Mountain Contracting LLC) is a strong name to have on the shortlist. This is not a high-volume, cookie-cutter builder. It’s a hands-on, relationship-driven company where your project — and your experience — matter as much as the finished photos.
NAI Tri-Cities: Your Partner in Commercial Real Estate Success Local Expertise, Global Reach In the fast-paced, competitive, and often complex world of commercial real estate, having the right partner can make all the difference between success and frustration, between finding the perfect property and settling for something that doesn't quite meet your needs. And in the Tri-Cities, that partner is NAI Tri-Cities. This dynamic, forward-thinking firm has earned a stellar reputation for excellence, blending deep local knowledge and expertise with the power and resources of a truly global network. It's a winning combination that has helped countless businesses find their perfect space, negotiate favorable terms, and achieve their real estate goals. Affiliated with NAI Global, an impressive network of over 300 offices in 36 countries with more than 5,800 professionals worldwide, NAI Tri-Cities has the resources and reach to connect you with opportunities around the world. Need to find tenants from outside the region? They can do that. Looking to expand your business to other markets? They have connections everywhere. But it's their deep local expertise that truly sets them apart and makes them invaluable to businesses in the Tri-Cities. With over 60 years of collective experience in the local market, the team at NAI knows the region inside and out. They know which neighborhoods are up-and-coming, which properties are about to hit the market, which landlords are easy to work with, and which deals are worth pursuing. They're not just real estate agents pushing properties; they're community builders who are genuinely passionate about helping businesses thrive in the Tri-Cities. They understand that when businesses succeed, the whole community benefits through job creation, economic growth, and increased vitality. It's this broader perspective that informs everything they do. A Commitment to Your Success At NAI Tri-Cities, it's not just about closing a deal and moving on to the next one; it's about building lasting relationships based on trust, integrity, and mutual success. The firm's mission is to devote its total marketing capability—its time, its resources, its expertise—to its clients, and they only take on properties they genuinely believe they can successfully market. This selective approach ensures that every client receives the dedicated attention they deserve rather than being just another file in an overworked agent's stack. And with a full suite of services that goes far beyond traditional real estate brokerage, from graphic design and demographic mapping to advertising and IT support, NAI has everything you need to make your property stand out in a crowded market. They don't just list your property and hope for the best; they create comprehensive, targeted marketing campaigns that reach the right audience and generate real results. They use demographic research to position properties effectively, understanding who your ideal tenants or buyers are and how to reach them. They collaborate with clients to craft compelling narratives that tell the story of a property and make it memorable. Real Stories, Real Results But don't just take our word for it. Customers rave about the exceptional service they receive from NAI Tri-Cities, and their stories paint a vivid picture of a firm that truly goes above and beyond. Many people say that the agents work tirelessly to find the perfect space for their business, even when the timeline is incredibly tight and the pressure is on. One small business owner shared a compelling story about how their agent, Kenny Teasdale, worked after hours and on weekends to secure a new location and negotiate a competitive price when they had only a week to relocate. That's not just good service; that's dedication. Another client commented that Kenny communicated throughout the entire leasing process, keeping them informed at every step, answered questions promptly no matter how busy he was, and was always professional and easy to get a hold of. In the stressful world of commercial real estate, having an agent who is responsive and communicative can make all the difference. A third client shared that NAI fulfilled all their needs, communicated quickly and clearly, and earned their loyalty for future deals. Yet another praised the firm for obtaining an amazing lease with the best terms they could have hoped for and highly recommended Kenny's services to other businesses. These testimonials highlight qualities that are essential in commercial real estate but not always easy to find: responsiveness, professionalism, dedication, and a genuine commitment to client success. They align perfectly with the firm's stated values and demonstrate that NAI Tri-Cities doesn't just talk the talk; they walk the walk. Your Trusted Advisor in a Booming Market The Tri-Cities is a region on the rise, experiencing robust growth in population, employment, and commercial development. New businesses are opening, existing businesses are expanding, and investors from outside the region are taking notice of the opportunities here. In this dynamic and competitive market, you need a trusted advisor who can help you navigate the complexities, avoid the pitfalls, and seize the opportunities before someone else does. That's where NAI Tri-Cities comes in. Their team of experts will work closely with you to understand your specific needs, identify the best properties that match your criteria, and negotiate the most favorable terms possible. They're not just your real estate agent; they're your strategic partner, and they're committed to helping you succeed. They bring a level of market knowledge and negotiating expertise that can save you significant money and help you avoid costly mistakes. The Power of a Global Network And NAI's affiliation with NAI Global means that they can also connect local listings to national and even international investors, bringing outside capital into Kennewick and Richland and creating opportunities that wouldn't exist otherwise. This network is particularly valuable for clients seeking to expand beyond the region or attract tenants from larger markets. If you're a national company looking for space in the Tri-Cities, NAI can help you navigate the local market. If you're a local business looking to expand to other regions, NAI can connect you with their colleagues in those markets. This global reach combined with local expertise is a rare and valuable combination. You get the personal service and local knowledge of a hometown firm with the resources and connections of an international network. It's truly the best of both worlds. Full-Service Marketing and Support In addition to listing properties and connecting buyers with sellers or tenants with landlords, NAI Tri-Cities provides comprehensive design services that help buildings and spaces stand out in a competitive market. They use professional photography, virtual tours, and compelling marketing materials to showcase properties in the best possible light. They employ mapping tools that identify market opportunities and help clients understand demographic trends, traffic patterns, and competitive dynamics. And they provide IT support that ensures listings reach the widest possible audience through multiple channels and platforms. This full-service approach is cited by clients as a major advantage. Businesses moving to the Tri-Cities can rely on NAI to handle everything from site selection and market analysis to lease negotiation and move-in coordination. It's a turnkey solution that saves time, reduces stress, and ensures that nothing falls through the cracks. Community Involvement and Leadership In addition to their transactional work, NAI Tri-Cities contributes significantly to the community by supporting economic development initiatives that benefit everyone. Team members volunteer with local chambers of commerce and business associations, sharing their expertise and helping to shape policies that support business growth. The firm sponsors events promoting entrepreneurship and downtown revitalization, investing in the future of the community they serve. Their office, conveniently located on Gage Boulevard, serves as a hub for clients, agents, and prospective tenants. It's a professional, welcoming space where deals are made, relationships are built, and the future of the Tri-Cities commercial landscape is shaped. Many people say that the office itself reflects the professionalism and attention to detail that characterizes everything NAI does. A Unique Position in the Market NAI Tri-Cities holds a unique distinction: they remain the only globally managed commercial real estate firm in Benton and Franklin counties. This gives them a significant advantage in the market, providing access to resources, best practices, and connections that other local firms simply can't match. Clients who have worked with NAI appreciate this combination of local insight and global tools, citing successful lease negotiations, favorable property purchases, and smooth transactions as evidence of the firm's effectiveness. This unique position also means that NAI Tri-Cities has a responsibility to set the standard for professionalism and excellence in the local market. They take this responsibility seriously, constantly striving to raise the bar and provide service that exceeds client expectations. Technology and Innovation NAI Tri-Cities embraces technology and innovation to better serve their clients. They use advanced demographic mapping and market analysis tools to identify opportunities and trends. They employ sophisticated marketing platforms to ensure maximum exposure for listings. They utilize electronic document management and transaction coordination systems to streamline the process and reduce errors. And they're always looking for new ways to leverage technology to provide better service and better results for their clients. In an industry that has traditionally been slow to adopt new technology, NAI's forward-thinking approach sets them apart and provides real value to clients who appreciate efficiency and innovation. The NAI Advantage In a world of endless options and countless commercial real estate firms competing for your business, NAI Tri-Cities stands out from the crowd in meaningful ways. They're the only globally managed commercial real estate firm in the region, giving them unique advantages and resources. They have over 60 years of collective local experience, providing deep market knowledge that can't be matched. They offer a full suite of services that goes far beyond traditional brokerage, providing comprehensive support throughout the entire process. And they're genuinely committed to their clients' success, building relationships rather than just completing transactions. With their combination of local insight and global reach, personalized service and sophisticated marketing, integrity and results, NAI Tri-Cities has the tools, the expertise, and the commitment to help you achieve your commercial real estate goals. Whether you're looking for office space, retail locations, industrial facilities, or investment properties, whether you're buying, selling, or leasing, NAI Tri-Cities can help you navigate the process and achieve the best possible outcome. Your Partner for Success So if you're looking for a partner who can help you navigate the exciting and sometimes challenging world of commercial real estate in the Tri-Cities, look no further than NAI Tri-Cities. They're more than just a real estate firm; they're your trusted advisor, your strategic partner, your advocate, and your key to success in this booming market. With their deep local knowledge, global connections, comprehensive services, and unwavering commitment to client success, they're ready to help you find the perfect space, negotiate the best terms, and achieve your business goals. The Tri-Cities commercial real estate market is full of opportunity, and NAI Tri-Cities is the partner you need to seize those opportunities and turn your real estate goals into reality. Contact them today and discover the NAI difference for yourself.